Corporate Gifting Company with Excellent Customer Service

Choosing a corporate gifting company is never just about finding a nice hamper. It is about the experience, the people behind it, and how supported you feel from the moment you reach out. When you are organising gifts for clients or employees, you want to know you are in safe hands. You want a team you can trust, people who are warm, responsive, and genuinely invested in getting it right.

At Social Stories Club, excellent customer service is not a slogan on a wall. It is the way we work, the way we make decisions, and the reason so many companies come back to us every year. Our clients tell us they love our friendliness, our ethics, our speed, and our ability to solve any problem quickly and honestly. They say they feel looked after. They say the whole experience feels personal. That is exactly what we want.

Here is what that looks like in practice.

A Team Who Treats Your Gifts as If They Were Sending Their Own

There was a man in Edinburgh who needed a gift urgently for his niece and her new husband. It was already four o'clock and we close at five. There was no chance of getting it to them through Royal Mail. It was their last evening of their honeymoon and he was desperate for them to receive it in time.

So we packed the gift ourselves, jumped in the car, drove across Edinburgh, and hand delivered it to their hotel before they arrived. We wish they were in to see the surprise, but the reception later reassured us they loved their gift. It was just the right thing to do.

This is the level of care we believe corporate gifting deserves. When a client trusts us, we go above and beyond because that is what customer service means to us.

When You Book a Call, You Meet the People Behind the Brand

One thing our clients always say is how nice it feels to speak to a real person who cares. When you book a call with us, you will meet Aayush, one of our co-founders. His passion is helping companies create the perfect gift, whether that is a single thoughtful hamper or hundreds of personalised boxes. He will talk you through every option, listen to what you want to achieve, and guide you towards a gift your team will absolutely love.

Sometimes that means everyone builds their own hamper. Sometimes it means choosing one beautifully curated gift that everyone receives. Aayush will help you find the option that feels right for your brand and your people.

We Make Gifting Easy For You

One of the biggest compliments we receive is that we make the entire gifting process simple. So many companies arrive feeling overwhelmed by the admin. They have spreadsheets of addresses, complicated dietary requirements, and timelines to juggle.

Our job is to remove all of that. We handle address collection, multi address delivery, personalised messages, branding, and any swaps needed for dietary needs. We keep everything organised and communicate clearly so you never feel out of the loop.

We consistently receive five star reviews because people feel supported from start to finish. With over 500 five star reviews and a 4.8 star rating on Trustpilot, we take enormous pride in the service we offer.

Fast, Friendly, Honest

We reply quickly. We solve problems immediately. If something needs changing, we fix it. If you need guidance, we give it. If you need us to jump into action, we do.

Our customers describe us as friendly, warm, and easy to work with. They say we are the kind of company they trust year after year because they know we will look after them.

Customer Service Built on Values

We are a social enterprise. Impact sits at the heart of everything we do. Every hamper supports social causes, every product has a story, and every gift reflects your commitment to something better.

Our clients choose us because we do not just deliver hampers. We deliver gifts that delight the recipients and make your company proud of the message you are sending.

But none of it works without great service. We believe that excellent customer service should feel personal, honest, and human. It should make you feel like you know who you are working with and that you are making the right decision.

Why Clients Come Back to Us Each Year

In 2022, a London based team approached us last Christmas feeling exhausted by their previous gifting experience. They needed hundreds of gifts delivered to employees across the UK, each with different dietary needs. They had spent the last year dealing with complicated systems and slow communication from their gifting supplier.

We created a personalised webpage where every employee could choose their gift and enter their own address securely. The company did not need a spreadsheet. They did not need to chase anyone. They did not deal with the admin at all. We managed everything, updated them regularly, and ensured all gifts arrived before their Christmas celebrations.

The HR manager told us it was the smoothest gifting experience they had ever had. They now work with us every year.

Conclusion: Corporate Gifting Should Feel Easy, Enjoyable, And Be Impactful

Corporate gifting should feel good. It should feel personal, warm, and easy. You should feel like the company you choose genuinely cares about getting it right. That is why customer service matters so much, and that is why we put so much love and attention into every order.

If you want gifting to feel smooth and genuinely thoughtful, begin with our Corporate Gifting page. It gives you a clear starting point and helps you decide whether you are sending Gifts for Employees or Gifts for Clients. If you prefer letting people choose exactly what suits them, our Build Your Own Gift Hamper option is ideal because it removes guesswork entirely. If time is tight and you want something instantly impressive, our Pre Curated Corporate Gifts take care of everything. For companies wanting to put values and identity front and centre, our Branded Corporate Gifts range is perfect. And if you are aiming to create something no one else has, our Bespoke Corporate Gifts allow complete creative freedom.

If you ever feel unsure about what direction is best, you can Book A Call With Us and we can plan the whole approach together. And for the simplest possible gifting with guaranteed delight, our Gift Cards are effortless and always well received.

Corporate gifting does not need to be complicated. When done well, it becomes an easy way to build loyalty, strengthen relationships, and show people that you genuinely care.