How We've Earned Hundreds of 5-Star Reviews as a Sustainable Gifting Company

We just love receiving great reviews. We read every one of them and it leaves that warm fuzzy feeling inside knowing these gifts have created so much joy.

When you're choosing a corporate gifting company, you're not just buying gift boxes. You're trusting someone with your employees, your clients and your brand. We don’t take that responsibility lightly. Although we know people love supporting our sustainable gifting brand due to shared values there are other questions and priorities too.

Will the gifts arrive on time? Will they look professional? Will dietary requirements be catered for? Will someone actually answer your emails if something changes at the last minute?

These are the questions that matter.

At Social Stories Club, we've now received hundreds of reviews on platforms such as Trustpilot with an average rating of 4.9 out of 5. While we're incredibly proud of that, what makes us even prouder is why people leave those reviews. When we looked back through them, we noticed the same themes appearing again and again. Here's what our customers value most.

1. We Treat Every Customer Like a Human Being

Corporate gifting can become surprisingly complicated. Addresses can change. Even recipients change. Of course there are also dietary requirements that appear at the last minute. That's why we believe customer service matters just as much as the gift itself.

One customer wrote: "Got a quick response (not often you do these days)."

Another said: "They got back to me immediately and were incredibly helpful."

And another shared: "We had some delivery problems and they were extremely helpful and responsive."

For us, that's exactly how customer service should work. No-one wants to wait ages when they got the wrong address and placed their order 10 minutes ago! We all want to speak to real people who genuinely want to help.

2. We're Flexible Because Every Order Is Different

No two businesses gift in exactly the same way. Some need 10 employee welcome gifts. Others need 1,000 Christmas hampers delivered to home addresses. Some need alcohol-free gifts and others need vegan options. Many want something completely bespoke. That's why flexibility is built into how we work.

One reviewer wrote: "Could email someone to ask a question and further customise the create your own gift box, great service for such a small organisation!"

Another customer needed a completely different combination of products at short notice: "They got back to me immediately and were incredibly helpful, putting this together for next day delivery."

Corporate gifting shouldn't force you into a one-size-fits-all solution.

3. Our Build Your Own Gift Boxes Are a Customer Favourite

One of our most popular products is our Build Your Own Gift Box. Because nobody knows your colleagues, clients or team better than you do. Instead of receiving a generic hamper, you can choose products that genuinely suit the recipient. Our customers love that freedom.

One reviewer said: "I enjoyed being able to make up a hamper of gifts, choosing things I knew my sister would like."

Another wrote: "Great choice for put together yourself treats."

Giving people choice creates more meaningful gifts and far less waste because recipients receive products they'll actually enjoy.

4. Sustainability Isn't an Add-On. It's the Whole Point.

Sustainability isn't something we added later, it's why Social Stories Club exists. Every gift supports social enterprises creating positive impact, from empowering communities to creating employment opportunities. Our customers regularly tell us this is what sets us apart.

One review reads: "Eco friendly and ethical! Exactly what I wanted!"

Another customer shared: "It was good to be able to use them with a clear conscience."

And another simply said: "Great range of products making me feel like I'm doing my bit by giving back!"

When businesses choose sustainable corporate gifts, they're sending a message about what they value. We're proud to help them do that.

5. We Care About the Unboxing Experience

The moment someone opens a gift matters. It's the difference between:

"Oh, another hamper."

and

"Wow. Someone really thought about this."

We spend a huge amount of time making sure every box feels special. From the careful packing to the social enterprise stories inside each gift, every detail matters.

One reviewer said: "Recipients were thrilled by the stories."

Another wrote: "The hamper arrived very quickly, well-packaged."

And another shared: "I always get a video of the recipient super stoked when opening these boxes."

That's exactly the reaction we hope for.

6. Inclusive Gifting Matters

Today's workplaces are wonderfully diverse. That means corporate gifts need to work for everyone. Whether someone is vegan, doesn't drink alcohol or has specific dietary requirements, we believe nobody should feel like an afterthought.

That's why we offer a wide range of vegan gifts, alcohol-free gifts and Build Your Own options, making it easier for businesses to choose gifts everyone can enjoy.

One customer highlighted our support around dietary needs: "Excellent, prompt communication about special dietary issues."

Because thoughtful gifting means thinking about everyone.

7. Reliability Is Everything

The best corporate gift in the world isn't much use if it arrives after the event. Our reviews consistently mention reliability.

"Great products delivered on time."

"Reliable delivery."

"Fast efficient service."

When you're sending gifts on behalf of your company, peace of mind is just as valuable as the products inside the box.

8. It's Never Just About the Gift

Our favourite reviews aren't necessarily the ones talking about the products. They're the ones talking about how people felt.

One customer wrote: "The recipient loved the contents of the birthday package and felt great about the positive social benefits of the gift."

Another said: "They are perfect and I know my money is going to a company that cares."

That perfectly sums up what we've always wanted Social Stories Club to be. Beautiful gifts, outstanding customer service, real social impact. Because corporate gifting should strengthen relationships, support communities and leave people smiling long after the box has been opened.

Thank You

To every customer who has trusted us with their gifts, recommended us to others or taken the time to leave a review, thank you. Your feedback helps us improve, motivates our team and reminds us why we started Social Stories Club in the first place.

If you're looking for a corporate gifting company that combines thoughtful gifts, exceptional customer service and genuine social impact, we'd love to help make your next gifting project unforgettable.

If you want gifting to feel smooth and genuinely thoughtful, begin with our Corporate Gifting page. It gives you a clear starting point and helps you decide whether you are sending Gifts for Employees or Gifts for Clients. If you prefer letting people choose exactly what suits them, our Build Your Own Gift Hamper option is ideal because it removes guesswork entirely. If time is tight and you want something instantly impressive, our Pre Curated Corporate Gifts take care of everything. For companies wanting to put values and identity front and centre, our Branded Corporate Gifts range is perfect. And if you are aiming to create something no one else has, our Bespoke Corporate Gifts allow complete creative freedom.

If you ever feel unsure about what direction is best, you can Book A Call With Us and we can plan the whole approach together. And for the simplest possible gifting with guaranteed delight, our Gift Cards are effortless and always well received.